My son went for a consultation yesterday and we were both impressed. The office has the unique approach of gearing everything towards their customers (the children), to learn about them, explain their treatment and scans, and answer their questions. My son is very shy, but as soon as we left the office the said, "I like it there. Everyone is so nice." That says a lot! They have lots of fun contests and even have a rewards cards for incentive. Although my son needs to wait for the remaining adult teeth to come in, we will certainly be going back.